Digital Transformations @leading Insurance carriers
@ Commercial, Speciality and Property and Casualty carriers across US
(Worked for HCL, Ernst & Young, Independent Consultant for the following customers:
Farmers group, QBE, AAA ,TMNAS, W.R.Berkley)
Summary of work and achivements
Summary of work
Started as a Software Engineer and ended up leading several multi year and million dollar Claims, Policy and Billing transformation initiatives.
As a leader of work streams helped deliver several complex data integrations, workflow engines and analytics initiatives.
One of the very few in the insurance world who can talk both Business and Technology depending on the audience.
Bailed out work streams running towards epic failures to successful value delivered.
Extensively worked on User problems directly with the Users bringing in both cost and time savings to the organizations.
Highlights
Collaborated with all levels of an organization to deliver ~9 large scale digital transformations
Directly working with Engineers, Ops (tech & business), VPs, CTOs
Created and delivered complex roadmaps with proactive risk identification management and dependency management
Responsibly managed budgets in excess of $5 million with minimal variance to planned budgets
Extensively collaborated with third party vendors to
deliver an seamless experience for the Users
managing statement of work and deliverables
Managed teams of 6 - 46 in matrixed models => Mangers of Managers, Engineers, BAs , Program Managers
Leadership contributions
Built several high performing teams by hiring the right people and nurturing them to be successful in their careers
Instrumental in transforming several traditional waterfall organizations into high performing agile organizations and product teams
Transformed loose teams into cohesive units by culture of trust , respect and transparency